Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect information you provide directly, including:

• Email address
• First and last name
• Country of residence
• Profile information you choose to provide

Social Media Channel Data

When you connect your social media accounts, we collect data from those platforms to generate your media kit. This includes:

• Channel/account ID, username, and profile image
• Subscriber and follower counts
• Video/post count and view counts
• Engagement metrics (likes, comments, shares)
• Audience demographics and geographic data
• Recent content data (e.g., most recent videos/posts)

We use the YouTube API Services to access YouTube channel data. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke our access to your Google data at any time via your Google Account permissions.

Usage and Technical Data

We automatically collect certain information when you use the Services, including:

• Browser type and version
• Device type and operating system
• IP address and approximate location
• Pages visited and features used
• Referral source and access timestamps

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use the Services. These include both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Generate and update your media kits with verified data
• Communicate with you about your account, updates, and support requests
• Send marketing communications (with your consent, and with the ability to opt out)
• Analyze usage patterns to improve the Services
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating the Services (e.g., hosting, analytics, payment processing), subject to confidentiality obligations.
• Legal requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Aggregated data: We may share de-identified, aggregated data with partners for industry analysis and benchmarking. This data cannot be used to identify you.

4. How We Protect Your Information

We implement industry-standard security measures to protect your information, including encryption in transit (SSL/TLS), secure server infrastructure, firewalls, and access controls. Your account is protected by your password, which you are responsible for keeping confidential.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.

5. Your Rights and Choices

• Access and update: You can access and update your personal information through your account settings.
• Delete your account: You may request account deletion by contacting us. We will delete your personal data, subject to any legal retention requirements.
• Disconnect social accounts: You can disconnect your social media accounts at any time from your dashboard.
• Marketing opt-out: You can unsubscribe from marketing emails using the link in any marketing email. Note that transactional and account-related emails will continue.
• Cookie preferences: You can manage cookie settings through your browser. Disabling cookies may affect the functionality of the Services.

6. Children's Privacy

The Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us at support@postwithproof.com.

7. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. The Google Privacy Policy applies separately to data accessed through Google API Services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent notice on the Services before the changes take effect. Non-material changes may take effect immediately. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at support@postwithproof.com.